Please don’t worry or feel the need to call us – these things happen. Just speak with one of our team when you arrive, and we’ll find a solution.
What if I’m delayed and I arrive later than my booked entry time?
Is there a limit for the amount of time I can spend at the show?
There isn’t a limit to time you can spend. Our timed tickets are designed to balance our crowd numbers throughout the day, so that everyone can shop safely without worrying about being in an overcrowded marquee. This staggered approach should mean that you can spend as long as you like at the show.
Do you offer special ticket rates for concessions?
All adult ticket prices are the same. There are no concessions.
Can I bring my dog?
No, as the event predominantly takes place indoors, dogs are not allowed at the Midwinter fair.
Is there a cash machine?
Unfortunately, we do not have a cash machine available at Wealden Times Midwinter Fair. The vast majority of exhibitors take payment by card but please remember to bring some cash for the few exhibitors that don’t have card facilities or for that occasional moment when there’s a technical hiccup.
Do you charge for car parking?
Car parking at The Wealden Times Midwinter Fair is free.
What footwear should I wear?
As car parking is in a field, we suggest outdoor boots/sturdy shoes would be appropriate for this event. Or keep your wellies in the car just in case they are needed!
Do I need to wear a mask?
Currently we are not required to ask visitors to wear a mask but this may change according to government guidelines.
Can I get there by train?
Yes. The nearest stations are Paddock Wood, Yalding and Beltring. Kent Cars have a rank at Paddock Wood but it is always safer to book. Tel. 01892 548 440 for reservations.
Is there disabled access?
We offer disabled parking. Marquee entrances are ramped, and the flooring is wooden inside. One free Carer will be admitted free of charge with one full paying adult.
Where are my Tickets?
If you purchased your tickets online, you should receive e-tickets immediately after purchase. If you have any queries regarding e-tickets please contact TicketSRV, our ticketing company, by clicking here.
If you wish to contact TicketSRV, our ticketing company then please click here.
Can I get my Tickets Resent to me?
Yes, if you have bought a ticket online and would like it to be resent to you then please click here.
Can the show get cancelled due to bad weather?
The number one priority is the safety of our visitors and exhibitors, and if necessary, the event may be cancelled as a result of adverse weather. Please check out social media platforms during the event for any updates. If the show is cancelled, and unable to open, due to bad weather we will refund tickets at face value.
What if I have to self-isolate?
Tickets can be transferred to another person if the purchaser has been asked to self-isolate. We are not able to refund.
COVID-19 & Safe Shopping
There are currently no restrictions for safe shopping but this may change and we will notify you directly.